Privacy Policy
Last Updated On 24-Apr-2025
Effective Date 24-Apr-2025

This Privacy Policy describes the policies of Eric Lenz – Visual Storytelling, Lauchstädter Str. 24, Saxony 04229, Germany, email: info@ericlenz.net, phone: n.a. on the collection, use and disclosure of your information that we collect when you use our website ( https://ericlenz.net ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

  1. Information We Collect:

    We will collect and process the following personal information about you:

    1. Name
    2. Email
    3. Address
    4. Payment Info
    5. Other info necessary for providing services or delivering products
  2. How We Collect Your Information:

    We collect/receive information about you in the following manner:

    1. When a user fills up the registration form or otherwise submits personal information
    2. Interacts with the website
    3. From public sources
  3. How We Use Your Information:

    We will use the information that we collect about you for the following purposes:

    1. Creating user account
    2. Testimonials
    3. Customer feedback collection
    4. Enforce T&C
    5. Processing payment
    6. Support
    7. Administration info
    8. Manage customer order
    9. Site protection
    10. User to user comments
    11. Manage user account

    If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

  4. How We Share Your Information:

    We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

    We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

  5. Retention Of Your Information:

    We will retain your personal information with us for As long as required to provide the product or service. or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

  6. Your Rights:

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@ericlenz.net. We will respond to your request in accordance with applicable law.

    Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

  7. Cookies Etc.

    To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

  8. Security:

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  9. Third Party Links & Use Of Your Information:

    Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

  10. Grievance / Data Protection Officer:

    If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Eric Lenz – Visual Storytelling, Lauchstädter Str. 24, email: info@ericlenz.net. We will address your concerns in accordance with applicable law.

Privacy Policy generated with CookieYes.

Cookie Policy

Effective Date: 24-Apr-2025
Last Updated: 24-Apr-2025

 
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Third Parties and Additional Information

Statify – Analytics and Visitor Data

I use Statify, a web analytics service, to anonymously measure website usage and help me continually improve my online content and user experience.

Statify is designed with privacy in mind:

  • It counts only page impressions (views), not individual visitors (hence no IP tracking required)
  • It does not process or store any personal data, including IP addresses
  • It does not use cookies
  • All data is stored directly on my server

The legal basis for using Statify is my legitimate interest (Art. 6 para. 1 sentence 1 lit. f GDPR) in understanding and enhancing my website’s performance. As an open-source project, you can find more information about Statify’s data handling principles here:

https://statify.pluginkollektiv.org

WooCommerce – Online Store Solution

My online store runs on WooCommerce. WooCommerce places necessary and functional cookies in order to function properly. The cookies are listed in my cookie policy. WooCommerce is a WordPress plugin hosted on my server. It is configured to keep all data on my server. If you want to find out more about WooCommerce and the cookies it places, please visit:

https://woocommerce.com

Calendly – Used for Scheduling Appointments

To schedule appointments, I use Calendly. By scheduling your appointment through Calendly, their Privacy Policy applies.

https://calendly.com/legal/privacy-notice

Zoom – Used for Online Meetings

For online meetings, I use Zoom. By participating in an online meeting with me, Zoom’s Privacy Policy applies.

https://www.zoom.com/en/trust/privacy/privacy-statement/

Discord – Online Community

I host my community server on Discord. Their privacy policy applies.

https://discord.com/privacy

Stripe – Payment Processing

I use Stripe for payment processing. If you check out using payment methods provided by Stripe, Stripe’s Privacy Policy applies.

https://stripe.com/de/privacy

PayPal – Payment Processing

I use PayPal for payment processing. If you check out with PayPal, PayPal’s Privacy Policy applies.

https://www.paypal.com/myaccount/privacy/privacyhub

MailPoet (by Automattic) – Email Notifications and Newsletter

For all transactional emails and my newsletter, I use MailPoet. They process data on my behalf. Their Privacy Policy applies.

https://automattic.com/privacy/

Hostinger – Website Host

My website is hosted by Hostinger.
HOSTINGER operations, UAB
Švitrigailos str. 34, Vilnius 03230 Lithuania
Phone: +37064503378
Email: domains@hostinger.com

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law, which ensures that this service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.